Privacy Policy
Last updated: 25 February 2026
Who we are
East Village Hub is a community resource for residents of East Village, London. This privacy policy explains how we handle personal data collected through our resident offers feature.
What data we collect and why
Email addresses (offer claims)
When you claim a unique resident offer code, we ask for your email address. We use it solely to:
- Prevent the same person from claiming multiple codes for the same offer
- Allow you to retrieve your code if you return to the page
We do not store your email address in plain text. We store a one-way cryptographic hash (SHA-256) of your email, which cannot be reversed to recover the original address.
Claim and redemption data
We record the date and time a code was claimed and, if applicable, redeemed. This helps offer providers understand uptake and prevents fraudulent redemptions.
reCAPTCHA
We use Google reCAPTCHA v3 on the offer claim form to detect automated abuse. This service may collect information about your browser and usage patterns. See Google's Privacy Policy for details.
Legal basis for processing
We process this data on the basis of legitimate interest — specifically, preventing fraudulent or duplicate use of offers made available to East Village residents, and ensuring offer providers can rely on fair distribution of codes.
Who can see your data
Claim data is accessible only to East Village Hub administrators. It is never sold, shared with offer providers, or used for any marketing purpose.
How long we keep your data
Email hashes and claim records are retained for the duration of the relevant offer plus 30 days, after which they are deleted from our systems.
Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the data we hold about you
- Erasure — request deletion of your data
- Rectification — request correction of inaccurate data
- Restriction — request we limit how we use your data
- Object — object to our processing based on legitimate interest
To exercise any of these rights, contact us at hello@eastvillagehub.co.uk. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects when it was last revised.